Privacy Policy
Melbourne Luggage Repair respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use and protect your data.
2.1 Information We Collect
Personal Information: When you interact with our website, we may collect personal details such as your name, email address, phone number and address for the purpose of processing your repairs and communicating with you.
Payment Information: For billing purposes, we may collect payment details such as credit/debit card numbers. This information is securely processed via trusted payment gateways.
2.2 How We Use Your Information
We may use the information we collect for the following purposes:
To process repair requests and provide customer support.
To send you updates, quotes, and notifications regarding your repair.
To improve our website, services and customer experience.
2.3 Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no transmission of data over the internet can be guaranteed to be 100% secure and we cannot ensure the absolute security of your information.
2.4 Third-Party Sharing
We will never share or sell your personal data to third parties, except for service providers who assist with processing your repair, payment or other business needs. These third-party service providers are obligated to keep your information confidential.
2.5 Your Rights
You have the right to:
Access, update or delete your personal data.
Opt-out of receiving marketing communications by contacting us directly.
Request information on how your data is being used.
2.6 Cookies
Our website may use cookies to enhance your user experience. Cookies are small text files stored on your device that help us analyze website traffic and personalize content.
2.7 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
2.8 Contact Us
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal data, please contact us at:
Email: info@melbourneluggagerepair.com.au
Phone: 03 9114 8544
Visit Us: Suite 3, 78 Station Street, Sandringham VIC 3191 Australia
